We've consulted on corporate strategies which deliver sustained and profitable growth, for over 20 years.
We align your corporate purpose (WHY) with a measurable business goal (WHERE). We define the path (HOW) and the leaders and partners we need to get there (WHO).
Whether you are a B2B or B2C e-commerce business, manufacturer, in financial services or healthcare, the approach remains the same. Companies have found great success in strategically building their brands, understanding the competitive landscape and growing their customer base by leveraging operational efficiencies - speed, cost and quality.
E-commerce brings a completely new set of skill requirements. More tech and data orientation will be a key attribute. Clear definition of roles and responsibilities will allow for meeting customer expectations and building loyalty
A well crafted IT strategy will determine the success of the entire venture. Unlike traditional IT which is siloed and not customer facing, digital commerce IT is highly integrated, customer facing, content driven, multi national. multi lingual and multi cultural.
Mindshare is marketshare is the difference between market leadership and an also ran. Amidst a hyper competitive clamor and cacophony, where we measure eyeballs and engagement is measured in seconds, businesses have to find a voice which demands attention. Even if its only micro attention.
E-Commerce strategies for order fulfillment can be drop ship, carry Inventory or a blend of the two. Each has its risks and costs. But one which is optimal to an individual business can be crafted to minimize overall costs.
Setting up a procurement sources who can reliably supply products in the right quantity, quality and at the right price and time to meet fulfill customer demand, is core to eCommerce business success.
By far the most controversial and open to customer misuse. However a reward-punishment approach can be crafted to minimize misuse without penalizing genuine cases.