Support and Maintenance



Maximize Returns in Your ECommerce Investment

Cloudcafe provides a comprehensive set of support and maintenance services of your ecommerce infrastructure to ensure continuity of online business. We support all the major platforms Magento 1.x, Magento 2, Woo Commerce, Big Commerce, Shopify and custom built systems

Popular Services

Feature Enhancements

Our Level 2 support team members have design and development expertise for :

  • Add new features to the store
  • Custom extensions and plugins development
  • Modify and enhance existing extensions

Version Upgrade

Ecommerce platforms vendors provide interim releases to address reported issues including fatal bugs and/or security patches. We will ensure that the site is upto date with the latest releases including –

  • Release installation
  • Regression testing after installation

Break-Fix Support

Our Level 2 support team can rapid response capabilities to –

  • Repair and restore a crashed site 
  • Repair database errors
  • Repair system integration issues

Database Maintenance

We can provide comprehensive database support for –

  • Database performance tuning
  • Data migration
  • Development of stored procedures and triggers
  • Custom database design and development

UI/UX Enhancements

Broken or inefficient UI/UX can lead to lost sales. Our UI/UX experts can provide technical support to –

  • Repair any UI/UX errors
  • Enhance or replace themes

Operational Support

Our infrastructure support team can assist in –

  • Site deployment on hosting servers
  • Install and configure SSL certifcates
  • Development of automation scripts and CRON jobs 
  • Integration of on premise systems with Cloud applications

20+ Years of Experience

We’ve built successful relationships for the past two decades. We are a team of builders and we’re not stopping soon.

50+ Happy Clients

From small businesses to Fortune 500 companies. We’ve consulted and crafted solutions for them all.

Industry Solutions

Our track record has included custom solutions for Healthcare, Finance, Retail, Manufacturing and much more.

A Few Happy Clients

Core Technologies & Architecture

Frontend Development

Languages and techniques: HTML, CSS, JavaScript, Ajax, jQuery;

Frameworks: Bootstrap, Foundation, Backbone, AngularJS, EmberJS, ReactJS, MeteorJS.

Database Development

 Databases: Oracle, MySQL, Microsoft SQL Server, MongoDB, Redis, CouchDB, PostgreSQL, AWS, Microsoft Azure, Google Cloud, more.

Backend Development

Languages: .NET, Java, Python, PHP, JavaScript (NodeJS);

Frameworks: Symfony, Zend Framework (for legacy web app maintenance), Laravel, Django, Pyramid, ASP.NET, Spring, Express;

CMSs: Drupal, Pimcore, WordPress, more.

Mobile Applications

We build solutions for both iOS and Android along with the debugging, hosting and maintenance to go along with it.

Reach Us

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Schaumburg, IL


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